FAQ - OXSE


Knowledge entries for the product Open-Xchange Server Edition

Take care to install the open-xchange-crawler package.
In addition, the new feature must be enabled on a per user or per context base.
Check out the provisioning manual for more details:

Yes. At the moment "All-in-One Gestures" is known to disable the right click feature in the GUI. So e.g.

Yes, but you must create 2 seperate profiles within Microsoft Outlook. Otherwise the plugins will not work.

Yes, PST files in versions prior Microsoft Outlook 2007 have a file size limit of 2GB.

Yes, please use the "scanpst.exe" to defragment your PST files.

Microsoft Outlook itself can only handle exactly 65535 objects within a folder.

This long startup time can have different causes. Do you have many Microsoft Outlook plugins installed? Do you have a big mailboxes? Outlook tries to index mails in your Mailbox on startup.

This can have more than 1 reason: Is your network connection to the server still open/alive? Did you see the Oxtender Splash Screen when you started Microsoft Outlook?

The free/busy view uses the internal connection handling of IE/Outlook.

No, only the OX Server must run with NTP to ensure the correct time. The Oxtender will always use the server time for calculating.

With the Version change from Mircosoft Outlook 2000 to 2003, the internal format in the PST files was changed to UNICODE. This might be the reason for your broken data.

The notifier in the system tray normally contains error messages and details when something is wrong.

The Oxtender supports PUSH or POLL mode. This depends on the OX Server configuration, if you activated the UDP Push settings, then Oxtender will work in Push mode.

The Oxtender can be activated/deactivated in the "Add-In Manager" within Microsoft Outlook.

It has a built in poll intervall of 30 seconds. You can also trigger a reload if you switch folders. For example if you switch from Calendar folder A to Calendar folder B.

A email address for a resource is required by outlook so that outlook is able to manage resources. The OX server does not sent emails to that address.

The manual for writing own plugins, can be found in the Open-Xchange Wiki

The default plugin, shipped with the software, authenticates against the Open-Xchange database. Other examples are included in the development documentation.

Behind that extra link, there is a plugin which can also be a own developed one.

The link is generated from the template in the configuration file /opt/open-xchange/etc/groupware/notification.properties

For those who have a support contract bugs are to be reported via the Open-Xchange ticket system. New tickets are created through an email to support@open-xchange.com.

The context admin is a special user in the groupware who is able to log in to the GUI. This user gets shared items from deleted users on deletion.

The default module access is webmail, all others have to be enabled through te provisioning interface as described in the provisioning manual

Of course! the Open-Xchange GUI can be used to replace the existing Webmail system.

for the context admin, all modules must be enabled the like the users in the context have

The APIs are to be found under Interfaces in this wiki

You need to register at the Open-Xchange web site

Packages for download are available in the Open-Xchange maintenance portal

Use easy login for this. A PHP example for easy login is also available.

For implementing single sign on, easy login could be used

A description can be found in the Wiki on the Hyperion UWA page

You can use the JSON HTTP API used by the gui, a example is to be found here: Adding a pre defined UWA widget for a User

Currently, Cyrus, Dovecot and Courier are the supported IMAP servers. This is described in more detail in the installation manual.

The Open-Xchange server has no own email server included. The Open-Xchange server does access mailboxes from existing systems. Please have a look at our architecture white paper.

Provisioning of all objects (contexts, users, ...) can be very flexible done through the command line tools and the Java RMI interface.

The users and groups can be synced into OX through the commandline tools. The authentication can be done online through a LDAP authentication module

The recent (Beta-) Version of OX SE contains the pure groupware application. Front ends for administration as well as migration tools will follow later

A forum for discussions is available on our web site

Packages for download and further information are available at http://www.open-xchange.com/OXSE/

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